Help centre
Bias Radio web app support
Help with browser playback, Home Screen installation and web push notifications.
Install the web app
- On iPhone, open Bias Radio in Safari, tap Share, then Add to Home Screen.
- On Android, open it in Chrome, open the browser menu, then tap Install app or Add to Home screen.
- Open the installed icon for the full app-like experience.
Playback
- Tap Play once to start; browsers do not allow audio to begin without user interaction.
- Use Mobile on slower or limited connections.
- If the audio does not resume after a call, reopen the web app and tap Play.
- Background playback behaviour can vary between browsers and operating-system versions.
Live DJ notifications
- On iPhone, web notifications require the PWA to be installed on the Home Screen.
- Tap Enable live DJ notifications and approve the browser permission.
- If permission was denied, re-enable it in the operating system or browser settings.
- Only a live DJ connection triggers an alert.
Still need help?
Tell us your device, operating system and browser version.